Contact Us

If you have a general question, you can contact the Canada Industrial Relations Board in the following ways.

If you have a specific question about an existing complaint or application, you can contact the industrial relations officer (iro) assigned to your file.

By telephone

• You can call our toll-free number: 1-800-575-9696.

If you use Teletypewriter services (TTY), call the Bell Relay Service operator at 1-800-855-0511.

By online inquiry

• You can submit an online inquiry through our website.

By the Board’s E-Filing Web portal

Any documents that you want to file with the Board should be submitted using the Board’s E-Filing Web Portal (the Portal).

Using the Portal is the fastest and safest way to file documents. Once your document or procedural request has been successfully submitted, a confirmation message will appear on the webpage. Please retain a copy of the confirmation message for your records. No confirmation message will be sent by an automated email system to the email address that you will provide.

If you need help using the Portal, call our toll-free number above.  

By mail

If you do not have access to the Internet or prefer to mail your documents to the Board, the mailing address is: 

Canada Industrial Relations Board

C.D. Howe Building
240 Sparks Street
4th Floor West
Ottawa, Ontario
K1A 0X8

IMPORTANT: The Board’s offices in Montréal, Toronto and Vancouver are not able to receive mail. Please send all mail to Ottawa.

In person

The Board’s office in Ottawa has a reception area that is open to the public. You can leave documents with the receptionist. 

If you want to speak to a particular person, you should arrange a meeting in advance to be sure that they will be there.

The Board’s offices in Montréal, Toronto and Vancouver are not open to the public without an appointment. An appointment can be made by contacting the Industrial Relations Officer (IRO) assisting with your file. If an IRO has not yet been assigned to your file, please contact our toll-free number above.

Our offices are located at the following addresses: