COVID-19–Instructions and Interim Measures

Filing of Documents

To ensure a prompt response, we strongly recommend that all documents be filed with the Board by using our e-filing service. This method is easy to use and very similar to transmitting an email. You may also send in your documents by fax at our regular fax numbers.

As of September 8, 2020, our Ottawa office will be able to receive mail and accept courier delivery, but only for matters that are managed by that office. Correspondence destined for the Vancouver, Toronto, Montreal or Dartmouth offices should continue to be sent using the e-filing service, unless other arrangements have been made with the industrial relations officer assigned to the file.

If there are any concerns or problems using these methods of filing, please contact one of our regional offices to make alternative arrangements. We ask that individuals not present themselves in person at our offices.

Established timelines for submissions are maintained; however, the Board understands that parties may need to request extensions. These requests will be dealt with on a case-by-case basis. For the purpose of the Board’s Regulations, service on other people/parties can be made by email.

Certifications, Revocations and Representation Votes

Applications for certification or revocations must be filed using the Board’s e-filing service or by faxing the application to one of the Board’s fax numbers. The applications must be accompanied by photocopies of the membership evidence or the confidential employee statements. The applicant must keep the originals. The Board may request the production of all or part of the original membership evidence or employee statements during its investigation. For questions regarding these applications, please contact one of our regional offices.

All representation votes will be conducted electronically, offering both web-based and telephone options for casting a ballot.

Hearings, Pre-Hearing Conferences, Meetings and Mediations

For the past months, the Board has been holding hearings, pre-hearing conferences, meetings and mediations via teleconference or videoconference. The Board also continues, as per its established practice, to dispose of a significant number of applications and complaints based solely on the written submissions of the parties.

For the foreseeable future, the presumption will continue to be that oral hearings will proceed by video or teleconference, unless an in-person hearing is specifically directed by the Board. Parties may be invited to make representations to the Board on the format of the hearing. For a thoughtful analysis of proceedings being conducted via videoconference in contrast to “in-person” hearings, please see Ontario Labour Relations Board (OLRB) Case No: 2788-17-U (Labourers International Union of North America, Local 183 v. Innovative Civil Constructors Inc., et al.)

Similarly, mediation sessions will presumptively be conducted by teleconference or videoconference, except in very limited circumstances.

The following protocols have been developed to guide the Board and the parties when participating in a virtual or in-person proceeding:

Office Closures

Visit our website often for more information on the next steps to be taken as the COVID-19 situation evolves, or call our toll-free number at 1-800-575-9696 for more information.

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